FAQs

Do you guarantee your work?

At Ace, we offer a 100% satisfaction guarantee for our customers. We also guarantee up-front pricing, quick service, certified technicians, and treat your home as if it were our own.

What are your business hours?

Our normal business hours are Monday through Friday from 7 AM- 4 PM. We also offer 24/7 emergency services.

What recent awards and recognition has Ace received?

Our parent company, Ace Plumbing, has won many awards and accolades over the years including:
Best of Acadiana: 2011, 2012, 2013 2014
Angie’s List, Superior Service Award: 2011, 2013, 2013, 2014
LocalLoveUs.com: 2012, 2013, 2014
Talk of the Town – Customer Satisfaction Award: 2012, 2013, 2014, 2015
BBB of Acadiana Integrity Award

Do you offer any special deals on services for valued customers?

Yes! All new customers can instantly take $10 off just by signing up for an appointment online.

Can I do my own electrical work?

DIY electrical work can be extremely dangerous for the novice. We recommend calling an electrician to diagnose and repair your electrical issue. Otherwise, you risk personal injury, electrical fire or even death.

My breaker keeps tripping, what should I do?

If the same breaker trips time and time again, call Ace. You may have a deeper electrical issue on your hands. Ace can help you diagnose your issue and give you a plan of action to fix your breaker.

How can I lower my electrical bill?

Lowering your electrical bill is not a one-time fix. Daily habits must first be improved. For instance, be sure to turn off all lights or electrical devices not in use when leaving a room. If you have outdoor lighting, install a timer to make sure it is only on when necessary. Also, keep a consistent thermostat on your A/C so your unit runs for shorter periods of time, ultimately reducing the amount of electricity consumed.

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With over 30 years in business, Ace Electric is ready to serve all of your residential electrical projects quickly, safely and affordably. Fill out the form below or call our office to book your call today.

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